Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
Outstanding Contribution
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Lettings Agency of the Year Awards 2016
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Buckley Brown

Best Single Office Estate Agency Midlands 2016

BuckleyBrown is a new business showing significant growth. It operates in a competitive market but has gained great market share in the short time it’s been operating: turnover and profit has increased hugely. The team understands that in a crowded marketplace it can be tough to stand out, so they’ve investigated every area of the business and tried to differentiate wherever possible. The marketing plan is proven and clearly shows the clients their service delivery objectives, with the result that vendors fully understand the selling process. The attentive customer service continues after completion through a series of calls to check the client’s satisfaction levels and to gather feedback. The focus on communication extends to every area of the business so there is an impressive level of honesty and transparency throughout, from the directors to the junior staff.