Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
Outstanding Contribution
Regional Winners
Specialist Winners
Individual Awards
Winners by Company Name
Judges' Report
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Lettings Agency of the Year Awards 2016
View the 2016 Winners
Clear Property

Best Single Office Lettings Agency South East 2016

Clear Property Ltd is a small, relatively new business based in Exeter. The director started from scratch and has built this up to a lovely agency with a passionate and dedicated team. The judges were impressed by the proven business measurements - landlord retention is great and the agency is well regarded by its tenants. The long-standing team demonstrated numerous examples of exemplary customer care, across both straightforward transactions and also in managing relationships with more difficult clients. They understand the importance of attracting and retaining good-quality tenants so have implemented a number of initiatives to boost their profile and reputation. Stock is all high quality and the team works hard through the tenancy to make sure the property is kept in good condition, and the check-in and check-out processes, and inventories are of a very high standard. The mystery shopping results were strong when responding to both telephone and email enquiries.