Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
Outstanding Contribution
Regional Winners
Specialist Winners
Individual Awards
Winners by Company Name
Judges' Report
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Lettings Agency of the Year Awards 2016
View the 2016 Winners

Best Small Lettings Agency South East 2016

Dockside Property Services is constructed on a different concept in that it seeks to build a reputation as a provider of knowledge. Over the past year the directors have completed overhauled the marketing activity to change it to information-led updates on what’s happening in the local market and wider market conditions. The team collects relevant information, news and updates from a variety of sources and then shares this with its clients, regularly sending out materials on market updates, and advice on the best investment properties available. A regular blog is combined with distribution of a newsletter sharing great investment properties from other agents. The majority of the close-knit team has been recruited from retail backgrounds rather than traditional agency and they use this experience to provide exemplary customer care. A company bible covers every aspect of the customer journey and as part of the induction process, new starters sign to agree to this charter. Dockside Property Services has a team of great people doing great things.