Yet again successful in this category, Karl Tatler and his team astound with the consistency of their service offering year after year. From the photography to the negotiator/vendor meetings and from the excellent use of portals to the introduction of a playroom for customers' children, this agency is faultless in its efforts to give superb customer service, which actually sells houses too. It is clear that this year has seen a massive leap forward in training, with increased investment for the dedicated team. Karl opened offices in 2010 - impressive in itself; the icing on the cake is the profit they have shown in 2011. The length of time from instruction to completion is inspirational. This business is built on recommendation and from the standards Karl holds himself and his team to, it is clear why.
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