Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
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Lettings Agency of the Year Awards 2016
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LETTINGS AGENCY
OF THE YEAR
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Hannath
www.hannath.com

Best Northern Ireland Lettings Agency 2016

The team at Hannath takes a solid approach to lettings and the directors spend a lot of time making sure they feel valued. This agency’s reputation is very good and word of mouth referrals are the main source of business. The director is a great communicator who displays a high level of expertise in every area and he passes this enthusiasm and attention to detail down to his people. The high service standards are reinforced by robust systems and processes as these too have been designed and implemented by great people. The culture is highly personal and everyone is treated as part of the family, an approach which is benefitting the business through increased staff retention. The vision is shared with everyone, and the directors operate with transparency so they share the business plan and the results; the entire team therefore wants to do their part to achieve the desired results. All clients using this agency can be assured of a joined up service from all departments - the communication is second to none. Hannath is a really personal business focusing as much on tenants as landlords. Their buying agent mentality is used to great effect in sourcing the right properties according to the tenants’ requirements.

Medal