Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
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Lettings Agency of the Year Awards 2016
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LETTINGS AGENCY
OF THE YEAR
ABOUT US CONTACT
Haus
www.hausproperties.co.uk

Best Large Customer Service Lettings Agency 2016

All new starters at Haus spend time with the director so he can fully impart the Haus mantra. The team has a “Haus Huddle” once a month and is encouraged to nominate their colleagues for excellent work. The offices are decorated to resemble a home rather than work environment, so clients can have a cuppa at the kitchen table whilst chatting through their requirements. This is an intriguing proposition as people are attracted to the look and feel of the office and want to go in. A book is dropped off the night before each valuation to share the “Haus way in 47 seconds”, so the client can feel more informed before the appointment. As a relatively young business, they’ve worked hard to build robust and scalable systems and processes, but it’s clear that the enthusiastic team is also able to flex and adapt where required.

Medal