Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
Outstanding Contribution
Regional Winners
Specialist Winners
Individual Awards
Winners by Company Name
Judges' Report
View Photos of the Awards on Facebook
Lettings Agency of the Year Awards 2016
View the 2016 Winners
My Home Move

Best Large Conveyancer Estate Agency 2016

There is no question that My Home Move is fully deserving of the gold in this category. The innovation and technology is second to none: the enhanced online CMS provides an intelligent solution to allow clients to manage their own conveyancing from any device. The website is also exceptional as they’ve introduced training modules and an online appointment booking system which is linked to fee earners’ availability. This service is directly responsible for reducing customer dissatisfaction by a significant margin. Through the award-winning Learning and Development Academy, My Home Move provides accredited training programmes for continued professional development. Extended opening hours cover evenings and weekends so clients can make contact at their own convenience, and outside their usual work day. The latter is a great example of the way My Home Move combines innovative technology with careful face-to-face customer service: the personal service is only enhanced by the excellent CMS.