Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
Outstanding Contribution
Regional Winners
Specialist Winners
Individual Awards
Winners by Company Name
Judges' Report
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Lettings Agency of the Year Awards 2016
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LETTINGS AGENCY
OF THE YEAR
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www.northfields.co.uk

Best Website Lettings Agency 2016

The web strategy at Northfields is really insightful. They understand that the capability and reach of the portals can’t be matched so they have taken the decision to use their website as a shop window - this has enabled clients to engage with them at a local level and really buy into their branding and culture. For a small business, Northfields’ investment in the website is exemplary. It is fully responsive with a wealth of added services including live chat, foreign language video tours, secure portal, online valuations and video blogs. They’ve combined a number of analytics tools to track the customer journey and to allow them to not only see but understand the what and why. Content is easily managed and updated so Northfields can stay totally responsive to changing market conditions and update their audience in real-time. This approach also ensures that the website can be updated in-line with new innovations as they come to market.

Medal