Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
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Lettings Agency of the Year Awards 2016
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LETTINGS AGENCY
OF THE YEAR
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Pace
www.paceplc.co.uk/

Best Single Office Lettings Agency East of England 2016

The MD has a clear vision of the future of lettings through both the prism of a landlord and agent. She believes passionately in doing things the 'right way' and building a solid foundation of ethical business.  New members of staff are drawn to this agency because of its honest and trustworthy reputation and it is evident that this ethos is clearly communicated to the clients. The implementation of the transparent fee structure has been the bold innovation for this year and offers a key point of difference for consumers as fees are varied according to the service as opposed to the capital value, resulting in clarity and fairness. This agency also operates as a landlord and therefore understands landlords’ priorities and drivers, as well as what it takes to attract and retain quality tenants. Processes are clearly mapped out so every client interaction is high quality and thoughtful.

Silver