Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
Outstanding Contribution
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Lettings Agency of the Year Awards 2016
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Roberts & Co

Best Wales Estate Agency 2016

Roberts & Co offers a full service through dedicated sales progressors and extended opening hours. The team strikes the right balance between technology and personal service; they spend quality time with clients and also encourage them to use innovative tech such as the Roberts & Co app. They have managed to reduce the completion time by a significant margin through increased focus on communication.
This is a relatively new agency that has shown fast growth through good and challenging market conditions. The mystery shop was solid, showing attention to detail across both telephone and web enquiries. The panel was impressed by their involvement in local causes, especially with regards to educational initiatives. The team spends time in local schools to present to the students on the property market, explaining the process, from what a mortgage is and how to get one, to more generic financial management and the conveyancing process.