Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
Outstanding Contribution
Regional Winners
Specialist Winners
Individual Awards
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Judges' Report
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Lettings Agency of the Year Awards 2016
View the 2016 Winners
Sarah Kenny

Best Single Office Letting Agency South East 2016

As a lettings-only business, Sarah Kenny Residential Lettings really knows its stuff. The open plan office allows for regular communication and interaction, and also means that there is a real culture of peer learning. The directors sit in the main office so they are on hand to assist with any difficult interactions, and to guide the team where required. Training and development is held in high regard and there is a strong culture of promoting from within so employees are promoted and moved according to their strengths and motivators. The team employs lateral thinking to maximise the profit margin and business growth: they work with their landlords who are reducing their portfolio to help them clean, declutter and stage their properties for sale for no additional cost as they understand that it this may give them further opportunities if it sells to another landlord. The Google reviews are good, and the new website is driving traffic and increasing customer engagement.