Estate Agency of the Year Awards

Estate Agency of the Year Awards 2016
Estate Agency of the Year
Outstanding Contribution
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Lettings Agency of the Year Awards 2016
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LETTINGS AGENCY
OF THE YEAR
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The Partnership
www.thepartnershiplimited.com

Best Small Conveyancer Esate Agency 2016

The Partnership is an exceptional conveyancer that operates a fixed-price transaction model. The service is both consistent and transparent which is vital from a compliance point of view. It is a CLC approved and SRA accredited training provider so as would be expected, the continued professional development is second to none. They run weekly training sessions in person and everyone has access to regular ‘soundbite’ videos where members of the team address the staff on key areas of practice. These are uploaded onto the intranet so can be accessed at any time. Claims Reviews look at complaints and identify the issues to learn from them: there is a culture of development and support rather than blame, which is a commendable approach. There are a number of innovative initiatives in place to strengthen the communication between all stakeholders with the result that referrals form a key part of their business plan.

Gold